Appreciative Inquiry

I just spent three days at a Roadway Express, Appreciative Inquiry Summit. It was a truly educational experience. The process is geared to give companies a competitive advantage that will last for 7 years or more when fully implemented. I congratulate Roadway Management for having the intestinal fortitude to step out into a new arena and work to empower their workforce to achieve a competitive advantage that no other company in the industry is willing to undertake.
It was inspiring and I felt very proud for the employees of the company.
Three cheers for Roadway Express!